This study aimed to identify the impact of incentives and services on employee performance at the Sarir Oil Refinery. The research was motivated by recommendations from previous studies and interviews with employees, which revealed a decline in the implementation of these incentives and services. The findings aim to assist decision-makers in improving their policies. The researcher employed a descriptive approach and utilized a questionnaire to collect data from the entire study population of 72 individuals. All but two questionnaires were retrieved, and data analysis was conducted using SPSS. Key results indicated that the services provided have a greater impact on employee performance than incentives. Additionally, a statistically significant relationship exists between both incentives and employee performance, and services and employee performance. There is also a medium positive correlation between incentives and employee performance, as well as between the services provided and employee performance. The study recommends that the Sarir Oil Refinery focuses on enhancing its incentive systems and suggests further research to explore additional factors affecting employee performance.