Digital transformation in healthcare, particularly within outpatient departments (OPDs), has revolutionized patient care by integrating advanced technologies to enhance service delivery and patient experience. This paper presents a case study investigating the implementation and impact of digital transformation initiatives in hospital OPDs. Key areas of focus include electronic appointment scheduling systems, telemedicine platforms for remote consultations, patient portals for access to medical records, and automated check-in processes. Through qualitative and quantitative analysis, the study evaluates how these digital solutions contribute to improved patient satisfaction, streamlined operations, and enhanced healthcare outcomes. Findings highlight the importance of user-centric design and strategic implementation of digital technologies in optimizing OPD services and fostering patient-centric care environments.