IJSEA Volume 13 Issue 8

The Role of Emotional Intelligence in Enhancing Employee Performance and Organizational Commitment in Remote Work Settings

Zhang Yu, Orlina Ursula D. Regua
10.7753/IJSEA1308.1021
keywords : Emotional Intelligence, Remote Work, Employee Performance, Organizational Commitment, HR Practices

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In the rapidly evolving landscape of remote work, the role of emotional intelligence (EI) emerges as a critical determinant of employee performance and organizational commitment. This study explores the impact of EI on remote employees, aiming to uncover how high levels of EI contribute to enhanced productivity, job satisfaction, and loyalty within virtual work environments. Utilizing a mixed-methods approach, quantitative surveys and qualitative interviews were conducted among remote workers across diverse industries. Quantitative analysis revealed significant correlations between EI levels and job performance indicators, highlighting the pivotal role of EI in facilitating effective communication, self-regulation, and social connectivity among remote teams. Qualitative findings provided deeper insights into the subjective experiences and perceptions of EI's influence on job satisfaction and organizational commitment. The study underscores the practical implications for HR practitioners, emphasizing the importance of integrating EI development programs and supportive policies tailored to remote work settings. By enhancing understanding of EI's impact in remote contexts, this research contributes to both theoretical advancements and actionable strategies for optimizing workforce management in the digital age.
@artical{z1382024ijsea13081021,
Title = "The Role of Emotional Intelligence in Enhancing Employee Performance and Organizational Commitment in Remote Work Settings",
Journal ="International Journal of Science and Engineering Applications (IJSEA)",
Volume = "13",
Issue ="8",
Pages ="97 - 100",
Year = "2024",
Authors ="Zhang Yu, Orlina Ursula D. Regua "}